Policies

Fazlani Natures Nest reserves the right to cancel the booking in case of non-payment of  advance/final payments as per schedule.

 

We also reserve the right to cancel the booking in case the guest furnishes wrong medical information or found unsuitable for the treatment for clinical or other reasons.

 

However, the below mentioned cancellation policy will be applicable in general:

Frequent amendments in booking dates are not entertained. After two postponements, no further amendments will be permitted.

 

The notice of postponement, advancement or cancellation must come at least 3 clear days prior to the date of confirmation

 

Cancellation made within 15 days of arrival will attract 100% of the total retreat price.

 

Cancellation made between 15-30 days of arrival will attract 50% of the total retreat price.

 

Cancellation made prior to 30 days of arrival will attract 10% of total retreat price towards non-refundable processing charges

 

No-show on check-in date would qualify for no refund and the booking will be considered as cancelled.

 

In case the retreat is not operational due to Natural Calamities / Global Pandemic / National or Global Emergencies, any refund applicable will be made 3 months after the resort re-opens.

 

Rescheduling period is 1 year from the date of cancellation. This is applicable only if the cancellation is made due to Natural Calamities / Global Pandemic / National or Global Emergencies.

 

In the event of premature discharge/departure (for any reason), a penalty of three days charges or the balanced days of booking whichever is less will be forfeited, and the balance amount, if any, can be refunded or a credit note can be issued for future booking.

 

Guests discharged on account of indiscipline will forfeit 3 days charge, or the balance days whichever is less. In case there is any balance amount after forfeiture, the same can be refunded or credit note can be issued for future booking. However, his/her future admission may be affected depending upon the severity of indiscipline.

 

Booking should be for a minimum of three days. If your stay is for less than three days, the charges of three days will still be applicable.

30% of the total amount must be deposited in advance for conformation of booking which includes 10% of non-refundable processing charges in case of cancellation.

 

However, for membership, the entire fee needs to be paid at the time of the registration of membership.

 

Credit/debit cards, online payment, cash, and demand drafts are accepted.

 

Laboratory reports, laundry, salon, and other facilities will be charged extra as per tariff.

 

The package tariff is inclusive of accommodation, all meals, consultations, therapies & treatments. However, there will be a few premium therapies, which, if opted and prescribed, will be charged extra.

 

Airport transfers are available on a chargeable basis.

 

Govt taxes & levies may be applicable at the time of admission and will be charged extra.

 

Tariffs, policies, rules, and regulations are subject to change with prior notice.

 

Management reserves the right to take final & binding decisions in case of any disputes.