We value our customers privacy as we aim to maintain privacy by virtue in our resort. We keep all customer information private and do not disclose the same without prior intimation to the customer or in matters of law and in extreme situations.
At Fazlani Natures Nest we use all personal information to better our services in order to cater to our guests in the best possible manner. Our information collection process is extensive and may require you to share more than just basic information like email, address and phone numbers. We like to keep ourselves well informed about our guests in case of emergency situations and health scares.
Like any other hospitality business, we collect customer information through your browsing portals – this includes all information with regards to your browser and your IP address. The Log data helps us to track down all customers wanting and waiting to visit our resort. It gives us your visit time, date and the time lapsed on our website. We have our tie-ups with third party applications such as Google Analytics* to collect relevant data to increase the potential of our services.
Marketing And Remarketing
Fazlani Natures Nest uses third party websites to remarket our resort to you after your visit on our website – it uses the information derived from the cookies to enhance our services.
Fazlani Natures Nest website may also lead you to third party websites which are not controlled by us. You can choose to unsubscribe to those links or changing the setting on your browser. We take no guarantee or responsibility for any information you choose to provide on third party websites.
Several third-party service providers have access to your personal information to perform certain service related tasks on behalf of our company. They in turn are obligated to keep this information private and confidential.
Disclosure of Information
All personal information derived by the customer is maintained under a monitored data base which may or may not be located outside the premises of your state/country. The laws and jurisdiction of your country/state may not be applicable to those that are maintained by us. Disclosure of all/any personal information from the end of the customer will be treated as an agreement towards an official transfer of information outside the country or state of the customer.
Customer is the king, and they have the right to ask what personal information of theirs do we hold, they have the right to modify any incorrect information that we have with regards to their address, phone numbers and email ID. We understand the need of the customer to uphold their privacy and allow our customers the option to opt out of receiving any marketing/promotional information from our end at any time.
Privacy For Children
Age group of 14 years and below will be categorised as children. Any information provided by children will be deleted with immediate effect and any reservations made by a child will be considered null and void.
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